Frequently Asked Questions

Find quick answers to common questions about our courses, platform, and services

General Questions

Courses & Learning

Technical Support

Billing & Payments

Career Support

Account & Profile

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Frequently Asked Questions

Categories

General Questions

What is CoderCrafter and how does it work?

Do I need any prior experience to start learning?

How long do I have access to the course materials?

Can I get a refund if I'm not satisfied with the course?

Are the courses updated regularly?

Courses & Learning

How are the courses structured?

Can I download the course videos for offline viewing?

Do you provide certificates upon course completion?

Can I switch between different courses?

Are there any live sessions or webinars?

How do I track my learning progress?

Technical Support

What are the system requirements for accessing courses?

I'm having trouble with video playback. What should I do?

Can I access courses on mobile devices?

I forgot my password. How can I reset it?

Why can't I access my course after payment?

Billing & Payments

What payment methods do you accept?

Is it safe to make payments on your platform?

Can I pay in installments (EMI)?

Do you offer any discounts or scholarships?

How do I get my invoice or receipt?

What is your refund policy?

Career Support

Do you provide job placement assistance?

What kind of career support do you offer?

How do you help with interview preparation?

Do you have partnerships with companies for job placements?

What is the average salary package for your graduates?

How long does it take to get placed after course completion?

Account & Profile

How do I create an account?

Can I change my email address or personal information?

How do I delete my account?

Can I have multiple accounts?

How do I update my profile picture?

Still have questions?